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  • Contact Us
  • Meter Readings
  • Emergency Numbers

You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

  • Customer Service
  • Public Relations
  • Townplanning
  • Waste and Environment
  • Library Service
  • Parks and Sports Facilities
  • Halls Rental
  • Resorts
  • Traffic Department
  • Business Registrations

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All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.


Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.


Type in the security code:

All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.


Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
posterDownload our Emergency Number

Poster. (A3 size in PDF format at 868kb)

 

Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.







Bid Awarded: BIDS AWARDED ON 11 FEBRUARY 2020

Project Title: Supply and delivery of fire-fighting suits

Procurement Number: G/RFQ/MWB-136/2019

  1. Scope of Contract: To supply and deliver fire-fighting suits
  2. Procurement method used: Request for Quotations
  3. Date of invitation of bids: 29 October 2019
  4. Closing date for submission of bids: 15 November 2019
  5. Date and place of opening of bids: 15 November 2019, Dolphin Conference Room
  6. Number of bids invited: 6
  7. Number of bids received by closing date: 1
  8. Responsiveness and comparison of bids (all amounts exclusive of VAT and contingencies):
Bidder’s Name Pricing at Bid Opening (N$) Responsive / Not Responsive Price after corrections

 

Rank
Baleio Do Mar 95,826.55 No N/A 1

 

  1. Best Evaluated Bid: Not awarded as the product offered did not comply with the specifications

 

Project Title: Supply and delivery of identification card printer 

Procurement Number: G/RFQ/MWB-139/2019

  1. Scope of Contract: To supply and deliver an identification card printer
  2. Procurement method used: Request for Quotations
  3. Date of invitation of bids: 07 January 2020
  4. Closing date for submission of bids: 24 January 2020
  5. Date and place of opening of bids: 24 January 2020, Dolphin Conference Room
  6. Number of bids invited: 6
  7. Number of bids received by closing date: 2
  8. Responsiveness and comparison of bids (all amounts exclusive of VAT and contingencies):
Bidder’s Name Pricing at Bid Opening (N$) Responsive / Not Responsive Price after corrections

 

Rank
Green Enterprise Solutions (Pty) Ltd 31,250.00 Yes N/A 1
IO Tech CC 65,880.75 No N/A

 

  1. Best Evaluated Bid: Green Enterprise Solutions CC

 

Project Title: Supply and delivery of bulk filers

Procurement Number: G/RFQ/MWB-176/2019

  1. Scope of Contract: To supply and install bulk filers
  2. Procurement method used: Request for Quotations
  3. Date of invitation of bids: 23 December 2019
  4. Closing date for submission of bids: 24 January 2020
  5. Date and place of opening of bids: 24 January 2020, Dolphin Conference Room
  6. Number of bids invited: 6
  7. Number of bids received by closing date: 4
  8. Responsiveness and comparison of bids (all amounts exclusive of VAT and contingencies):
Bidder’s Name Pricing at Bid Opening (N$) Responsive / Not Responsive Price after corrections

 

Rank
Swaco Industries (Pty) Limited 42,760.00 Yes N/A 1
Cecil Nurse Namibia (Pty) Limited 54,700.00 Yes N/A 2
Officeconomixs (Pty) Limited 31,509.00 No N/A
Waltons Namibia (Pty) Limited 40,552.17 No N/A
  1. Evaluated Bid: Swaco Industries (Pty) Limited

 

 

Project Title: Supply and delivery of road traffic signs

Procurement Number: G/RB/MWB-U2/2019

  1. Scope of Contract: To supply and deliver road traffic signs
  2. Procurement method used: Restricted bidding
  3. Date of invitation of bids: 24 October 2019
  4. Closing date for submission of bids: 15 November 2019
  5. Date and place of opening of bids: 15 November 2019, Dolphin Conference Room
  6. Number of bids invited: 7
  7. Number of bids received by closing date: 4
  8. Responsiveness and comparison of bids (all amounts exclusive of VAT and contingencies):
Bidder’s Name Pricing at Bid Opening (N$) Responsive / Not Responsive Price after corrections

 

Rank
William Sign Writing 195,621.18 Yes N/A 1
Selected Hardware 353,390.42 Yes N/A 2
H Thirty Three Investments CC 453,639.00 Yes N/A 3
Titan Information Technology Solutions CC 501,109.35 Yes N/A 4

 

  1. Best Evaluated Bid: William Sign Writing

 

Project Title: Auctioneering services

Procurement Number: G/RFQ/MWB-176/2019

  1. Scope of Contract: To provide auctioneering services
  2. Procurement method used: Restricted bidding
  3. Date of invitation of bids: 23 December 2019
  4. Closing date for submission of bids: 24 January 2020
  5. Date and place of opening of bids: 24 January 2020, Dolphin Conference Room
  6. Number of bids invited: 6
  7. Number of bids received by closing date: 3
  8. Responsiveness and comparison of bids (all amounts exclusive of VAT and contingencies):
Bidder’s Name Pricing at Bid Opening (%) Responsive / Not Responsive Price after corrections

 

Rank
Pro-Ex Auctioneers CC 3.5 Yes N/A 1
Bay Auctioneers CC 5 Yes N/A 2
Auctioneering Corporation of Namibia (Aucor( 10 Yes N/A 3

 

  1. Best Evaluated Bid: Pro-Ex Auctioneers @ 3.5% for vehicles and Bay Auctioneers at 5% for other goods