|Municipal Services (After hours)|
|Customer Service||081 124 0726|
|Credit Control||081 122 0850|
|Environmental Officer||081 124 3527|
|Media Liaison||081 124 8999|
|Parks & Cemeteries||081 149 8761|
|Plumber||081 122 0809|
|Public Health Services||081 124 1009|
|Resorts & Tourism||081 124 3537|
|Roads & Building Control||081 122 0809 or 081 129 9702|
|Solid Waste||081 129 9316 or 081 128 8316|
|Sport Facilities||081 124 0401|
|Sewerage||081 128 8324|
|Water Disruptions||081 128 8328|
|Erongo RED Services (After hours)|
|Electricity||081 129 3875|
|Other Emergency Services (After hours)|
|Ambulance||081 129 6280 / 0859555|
|ISOS||200 200 or 081 707|
|E-Med Rescue||081 924|
|Police||219 048 or 10111|
|NAMPOL Traffic||081 202 8391|
|Municipal Traffic||081 122 0821|
|Fire Brigade||081 122 0833 or 081 122 0888|
|G4S||213 922 or 081 922|
|Sea Rescue||208 2221 or 081 129 6295|
|Namport Fire & Port Control||208 2221 or 208 2265|
|Namibia Defence Force||219 411 (Rooikop)|
|Tourism Info Centre||081 128 6713|
|Pharmacies||081 124 1405|
(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
Download our Emergency Number
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.
Council has noted the concerns of residents following reports of ‘raw’ sewage being pumped into the lagoon. Residents should note, however, that the discharge in question is semi-purified effluent (locally known as PE), and not raw sewage as alleged.
PE is the same water used by many residents to water their gardens, while it is also used to water public parks around Walvis Bay, which has been an established practice for many decades now.
PE goes through a treatment process at our sewage treatment plant at the Liquid Waste Section to meet the effluent quality standards set by the Ministry of Agriculture, Water and Forestry. The Municipality strictly adheres to the conditions of the permit issued by the Ministry.
The release of purified effluent into the lagoon is only necessitated when draining the network for repairs or flushing the system from time to time. This maintenance occurs very rarely, and only limited quantities of PE are released into the lagoon.
We would like to mention that although coastal cities around the world discharge their main streams of treated effluent into the oceans, we discharge our treated effluent/PE into the ponds on the eastern side of town.
Council takes pride in the lagoon as an international tourist attraction and a Ramsar Birding Site and its safety remains a priority. Residents are therefore advised not to be alarmed by allegations to the contrary.
In addition, Council would also like to inform the public that the current upgrades to the water works will ensure a better quality PE in future.
ISSUED BY: DIVISION: PUBLIC RELATIONS & CUSTOMER SERVICE