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You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

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If required we will respond to your query within 24 hours.


Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.


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If required we will respond to your query within 24 hours.


Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.







Let’s change our attitude

Posted: 23 Sep 2019

His Excellency Dr. Hage Geingob, President of the Republic of Namibia, established the National Cleanup Campaign in 2018. All Namibians were called to participate in the spirit of volunteerism to ensure a clean and healthy environment. The National Cleanup took place on Saturday 21 September 2019. The theme for this year in Walvis Bay was “let’s change our attitude”. Therefore, we encouraged participants to clean right where they were. Residents cleaned up their surrounding and community areas such as their neighbourhoods, places of work and schools. Taking ownership of cleaning our areas assist in eradicating the misconception that littering creates jobs for the Municipality and this mind set needs to be done away with. Adopting a new culture of cleanliness that impacts our health and environment needs to be practised.
Our coastal schools outdid themselves this year. More than 1,800 learners partook in the campaign on Friday 20 September by taking the spirit of volunteerism to heart, leading by example and cleaned their school surrounding areas entirely. I would like to thank them for not only going the extra mile but heeding fully to the President’s call and doing their part this year. In total, we collected 719kg of mixed waste mainly comprising of litter, old clothing and garden refuse and the recyclables were mainly plastic bottles.

Remaining on the subject of “let’s change our attitudes”, the rising number of explicit gender based killings in Walvis Bay is of grave concern. Women and minors continue to be left vulnerable and more are losing their lives at the hands of the ones who are supposed to be protecting them. All members of society have the right to live without fear of violence and abuse. We must not condone this behaviour and we all have a role to play.
I will lead by example by pledging that for the month of October 2019, I urge all residents to be a voice of the voiceless. If you witness a member of our society experiencing abuse, call the nearest police station for assistance. The current culture of standing by and filming someone with your cell phone who is in need of assistance should no longer take place. Those who are in need of anger management can seek counselling at their local church or through qualified social workers and psychologists.

Counselling is always available to help you find ways to deal with emotional issues. Let us engage in open dialogue and speak up for the voiceless, because domestic abuse is a crime and is not acceptable