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  • Contact Us
  • Meter Readings
  • Emergency Numbers

You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

  • Customer Service
  • Public Relations
  • Townplanning
  • Waste and Environment
  • Library Service
  • Parks and Sports Facilities
  • Halls Rental
  • Resorts
  • Traffic Department
  • Business Registrations

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All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.


Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.


Type in the security code:

All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.


Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.







EASTER MESSAGE BY HIS WORSHIP THE MAYOR, ALDERMAN IMMANUEL WILFRIED

Posted: 11 Apr 2020

Fellow Residents of Walvis Bay,
As we are about to celebrate Easter, I wish to extend warm wishes to you and all families around Namibia on this sanctified weekend, which is one of the most prominent on the Christian calendar.
As we are commemorating the death of Jesus Christ, and subsequently celebrating our belief in His resurrection, Easter always presents the perfect time for renewal, reflection and celebration.
Easter is the time when we reflect upon sacrifice, goodness and life, and when we study the teachings of Jesus.
On reflecting on His many parables we become aware of their deeper significance. Thus we can draw certain examples or messages from them, particularly in this time of global suffering, injustice, hardship, and above all, the anxiety caused by COVID-19.
Traditionally, the Easter holiday break provides an opportunity for many families to travel and visit their loved ones, but everyone knows it will not be possible this year. We will have to be creative and celebrate differently, provided we do it in the confines of our homes. It is a sacrifice that is required of us, not just in terms of preventing the spread of COVID-19, but also because our faith demands that from us.
We can still respect the religious etiquette around Easter, even if it is done in an unconventional manner this year. You may decide to attend an online service, or watch an Easter programme on television, or even conduct your own service.
Following the call by His Excellency the President for a day of prayer, we heard the beautiful sounds of church bells yesterday at noon to announce the time for us to do just that. Many people took a moment to pray for our country to be spared the devastation that the Corona virus can cause. We know of course that it’s not only Christians that pray. All people of faith do, and I know that our sisters and brothers of all religions will put their trust in God to save us from a calamity.
I wish everyone a wonderful, happy and safe Easter, and trust that you will strictly keep to the lockdown regulations during this time.
May God’s peace be with you all.