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You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

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If required we will respond to your query within 24 hours.

Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.

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Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.

Walvis Bay community assisting shack fire victims

Posted: 6 Mar 2018





Fire poses a serious hazard to shack dwellings in Namibia. Since the beginning of 2017 to date, approximately 120 shack dwellings in Tutaleni and Kuisebmond have been destroyed by fire. The most common cause is food being left unattended during cooking times which leads to open fires. Most incidents happen at night and more than 500 people have been left stranded as a result.

Heeding the call to assist families whose homes were destroyed in a fire that took place on Sunday 25 January 2018, Mr Ivan Marshall, Omwalu Fishing, NAMPOL and the Mayoral Fund provided some relief to those in need last Friday. Blankets, duvets, pillows, double mattresses, clothing and shoes and food parcels were handed over to the seventeen families based in Kuisebmond. Alderman Immanuel Wilfried emphasised that prevention is better than cure and that residents should take extra care when preparing meals and be alert of month-end intoxication which can play a role in shack fires. “We must be grateful that there hasn’t been a life lost to date but still I appeal to everyone, not necessarily shack dwellers only, to be alert at all times when working with heat and fire”. Residents can use their cellphones to call the Fire Brigade on toll-free number 081 922 should a fire take place in Walvis Bay.

Issued by the Public Relations & Customer Service Division