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You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

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All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.

Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.

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If required we will respond to your query within 24 hours.

Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.

Media Release – Vandalism of road signs concerning

Posted: 12 Feb 2018


In 2017 and especially over the Festive season the Roads and Building Section of the Municipality detected a significant increase in the vandalism and removal of road traffic signs and street name boards. Such acts of vandalism not only inconvenience residents and visitors and compromise the safety of the road users, but also place an extra burden on the municipality’s resources as the repair and replacement costs of these facilities are very high. These losses are inevitably and indirectly recovered from residents.

In total, it has cost council close to N$130 000 to replace vandalised street signs during December. This amount represents about 70% of the total expenditure for the December 2017 period only. These costs include reinstallation of vandalised traffic signs, street name poles, and labour.

Vandalism of public facilities is a criminal offence and anyone guilty of such behaviour may face stiff penalties, imprisonment or both. There are standing by-laws that prohibit these acts of vandalism:


Damaging of notice boards

18. (1) No person shall deface, damage or in any way interfere with any notice board, street traffic sign, street name board or similar sign or any hoarding which has been erected in a street by or with the permission of the local authority.


35. A person who contravenes or fails to comply with any provision of this by-law, shall be guilty of an offence and liable to a fine not exceeding N$300.00 or six months imprisonment, or both that fine and imprisonment. The fine can be increased to N$2,000 if found guilty in a Court of Law.

With the availability of built-in camera facilities on cell phones, residents are urged to take photos of the culprits and to report acts of vandalism immediately at the nearest Police Station. Photos can be emailed to or send via WhatsApp to

08 081 128 3238.

Public Relations