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You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

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  • Waste and Environment
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All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.


Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.


Type in the security code:

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If required we will respond to your query within 24 hours.


Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.





Tourism Activities

Walvis Bay is blessed with wide open spaces, scenic beauty and unique marine and plant life. With its endless variety of sun-drenched sport and recreational adventures your visit to the Skeleton Coast will be an unforgettable experience.

Unique experience

Walvis Bay is well suited for the outdoor lifestyle, boasting sports such as sandboarding, kiting, surfing, swimming, angling, sailing, golf and other in- and outdoor sport codes. During the December holidays Walvis Bay and its surrounding resorts come to life as beach sports, events and entertainment draw thousands of visitors, who want to wind down and soak up the sun. During this time anglers flock to the coast to catch some of the best quality and largest edible fish in Africa. These include steenbras, kabeljou, snoek and other delicious varieties.

The Dolphin Park and Long Beach resorts attract many visitors who choose to stay close to the ocean with the luxury of well-equipped accommodation and facilities. Tour operators offer various tour packages whether by quad-bike, off-road vehicles, sea excursions or scenic flights by plane.

Undoubtedly amongst the most famous desert landmarks in Namibia is Dune 7, one of the highest crests in the dune belt along the coast. With picnic sites and shaded with palm trees the dune is a popular sand-boarding haunt, while simply climbing to the top to see the view is an adventure on its own. The coastal dunes are popular with para-gliding, sand-boarding and quad biking enthusiasts.

The Walvis Bay Lagoon and Aquatic Activities

Wind-sailing and kite-boarding on the lagoon.The dominant south-westerly winds create ideal conditions for a variety of water-sports and regattas for hobbie cats, fireballs and catamarans are organised by the Walvis Bay Yacht Club. The Lagoon is an international Ramsar sanctuary for birds. Estimated to be 3500 years old it is one of the most important coastal wetlands in Southern Africa.

As a must-visit for bird lovers, it provides a feeding ground for 200,000 birds of 50 species including flamingos, the chestnut-banded plover, Damara terns, pelicans, cormorants and sea gulls. A 3km long promenade ensures a scenic stroll on its edges. Further south lie the red to blue hues of the largest solar salt evaporation fields in Africa.

Those keen to explore the open sea can set off in a sea kayak with an experienced guide. In addition to close-up views of Cape fur seals and water birds, bottle-nosed dolphins and occasionally leather-back turtles and whales are also spotted.

Visible from the main road, a few kilometres north of Walvis Bay visitors can see the Guano Platform. The platform covers 17,000 square metres and rests on 1,000 free-standing wooden stilts. Today the platform is home to thousands of birds as a nesting perch.

Kuiseb River Delta

Some Topnaar children on a donkey-cart.As the Kuiseb River approaches the Atlantic coast south of Walvis Bay it disappears in a maze at the foot of the dunes. The area has been home to the Khoikhoi nomads for over 2,000 years. Their previous abodes are still found all over the delta. The descendants of the Khoikhoi people, now known as the Topnaars, still live in the area tending sheep and goats in this harsh environment.

In the dry riverbeds the Topnaars harvest the seeds of an endemic melon called !nara as a source of income. The seeds of this unique fruit are highly nutritious and said to have medicinal properties. The Kuiseb River Canyon, located about 135 km from Walvis Bay en route to Windhoek is one of the many attractions in the area. It is estimated that the canyon was formed about two million years ago.

Occasionally the strong desert winds expose and rebury remains of horse skeletons that were euthanised due to glandular fever at the start of the 20th century. In the delta elephant tracks from the 18th century have been immortalised in the silt, along with the tracks of zebra, ostrich and cattle tracks. Ox-wagon trails on the “Bay road” built in 1844 for trade mission trips between Windhoek and Walvis Bay are also visible in the delta.

Namib Naukluft Park

The Welwitschia Mirabilis plant.The Namib Naukluft Park lies south-east of Walvis Bay and is home to one of the world’s strangest plants, the Welwitschia. This unique plant can reach a venerable age of more than a thousand years, surviving on the moist air from the ocean. It only has two leaves which the desert winds separate in strands.

In this area the landscape varies from expansive gravel plains interspersed with granite island mountains north of the Kuiseb River to the vast dune sea of the Namib Desert to the south of the Kuiseb River. Herds of gemsbok (oryx) and springbok, mountain zebra, baboons and klipspringers as well as flocks of ostrich, roam the plains.

Also set in the park is the Gobabeb Training and Research station. This important facility has been in existance since 1961 and is involved in the promotion of suitable lifestyles and practices through the management of natural resources in arid environments.

Sandwich Harbour

48 km South of Walvis Bay the imposing dunes of the Namib desert spill down to a lagoon and virgin beaches to create one of the most scenic spots along the Namib coast, called Sandwich Harbour. Used as a deep-water anchorage for sailing vessels in the 1800s, Sandwich Harbour is also an important wetland. The area is part of the conservation area to allow bird species and marine life to thrive. It supports more than 180,000 birds, mainly migrant wading birds.

Back in Walvis Bay, The Rhenish Mission Church, situated on 5th road in Walvis Bay, was built in Hamburg, Germany in 1879 and shipped to harbour town. Another national moument is the Hope Locomotive. The locomotive was brought into the Walvis Bay Harbour in 1899 and initially used in the harbour before unsuccessful attempts were made to run it on the narrow-gauge railway line to Plum.

The Civic Centre hosts the Town Hall, council offices, a museum and a library. The Town Hall was built in 1967. The massive hand carved teak carvings and the mohair tapestry at the Council Chambers need to be seen to be appreciated.

In recent years Walvis Bay has also attracted cruise ships. Some of the vessels include the “Queen Elzabeth II”, the “Europa” and the “Crystal Symphony”.