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What is a Regional Electricity Distributor (RED)?

A RED is a legal entity which is tasked with the supply and distribution of electricity in a dedicated region, combining the electricity distribution departments of the Local Authorities, Regional Councils and NamPower.

2. Whose Initiative is the REDs?

Within the context of Government’s National Development Plan, the Ministry of Mines and Energy has formulated an Energy Policy White Paper which, amongst others, provides for the reorganization of the electricity distribution industry through the formation of REDs as a means of improving service delivery and efficiency in the electricity sector.

3. Why REDs?

Through the formation of REDs, the supply and distribution of electricity will be done in a more efficient manner which will ultimately benefit the endusers.

4. What is Erongo RED?

In line with the above-mentioned policy a company called the Erongo Regional Electricity Distributor Company (PTY) Ltd (Erongo RED) has been established to undertake the supply and distribution of electricity in the Erongo Region.

The following institutions are shareholders in the Erongo RED:

  • Municipality of Walvis Bay
  • Swakopmund Municipality
  • NamPower
  • Arandis Municipality
  • Usakos Municipality
  • Omaruru Municipality
  • Uis Village Council
  • Erongo Regional Council
  • Henties Bay Municipality
  • Karibib Municipality

5. How will the Erongo RED manage the transition from the Local Authorities?

For customers previously supplied by NamPower, Swakopmund and Walvis Bay, the Erongo RED has contracted these local authorities/suppliers to continue providing this service.

For the other regions of Erongo RED the physical addresses for new pay points, electricity applications and queries as from March 2006 are below:

Henties Bay - Erf 602, Jakkalsputs Road
Omaruru - Erf 83, Willem Zeraeua Street.
Arandis - Namibian Post Building, Teleshop, Boabab Road.
Usakos - Erf 52 A, Goedestraat.
Karibib - Erf 90, Park Street
Uis - Erf 246, Bo Dorp.

6. Where do I pay my electricity account?

Electricity payment and purchases are done at the various Erongo RED offices and pay points.

7. Direct Banking and Internet Banking

Direct Banking can only be done for the following towns at the moment.
  • Henties Bay
  • Omaruru
  • Arandis
  • Usakos
  • Karibib
  • Uis
The following bank details can be used:
Bank: Bank Windhoek
Branch: Walvis Bay
Branch number: 48-19-72
Account number: 800 063 0203

8. Cut-offs

After the due date, due dates (normally by the 15th of each month, but if the 15th falls on a weekend then the following working day) might differ every month but will be clearly indicated on account statement.

9. Electricity tariffs

With the increase in NamPower transmission tariffs the Erongo RED will need to adjust its tariffs in order to absorb these and other costs.

These adjustments will communicated ahead of time with customers Erongo RED intends to harmonise the electricity tariffs over a number of years as tariffs approach cost reflectivity throughout the region.

Contact Details
Head-Office
The Chief Executive Officer:

Gerhard Coeln
P.O. Box 2925
Walvis Bay
Namibia

Tel: +264 64 214 600
Fax : +264 64 214 601
Email

Walvis Bay
Tel:
+264 64 217-600
Fax: +264 64 217-601 or 204-574

Swakopmund
Tel:
+264 64 413-600
Fax: +264 64 413-601

Henties Bay
Tel:
+264 64 500-560
Fax: +264 64 500-588

Omaruru
Tel:
+264 64 572600
Fax: +264 64 572601

Arandis
Tel:
+264 64 510-444/5
Fax: +264 64 510-455

Usakos
Tel:
+264 64 530-772/3
Fax: +264 64 530-770

Karibib
Tel:
+264 64 550-996/7
Fax: +264 64 550-999

Uis
Tel:
+264 64 504-224
Fax: +264 64 504-224

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