|Municipal Services (After hours)|
|Customer Service||081 124 0726|
|Credit Control||081 122 0850|
|Environmental Officer||081 124 3527|
|Media Liaison||081 124 8999|
|Parks & Cemeteries||081 149 8761|
|Plumber||081 122 0809|
|Public Health Services||081 124 1009|
|Resorts & Tourism||081 124 3537|
|Roads & Building Control||081 122 0809 or 081 129 9702|
|Solid Waste||081 129 9316 or 081 128 8316|
|Sport Facilities||081 124 0401|
|Sewerage||081 128 8324|
|Water Disruptions||081 128 8328|
|Erongo RED Services (After hours)|
|Electricity||081 129 3875|
|Other Emergency Services (After hours)|
|Ambulance||081 129 6280 / 0859555|
|ISOS||200 200 or 081 707|
|E-Med Rescue||081 924|
|Police||219 048 or 10111|
|NAMPOL Traffic||081 202 8391|
|Municipal Traffic||081 122 0821|
|Fire Brigade||081 122 0833 or 081 122 0888|
|G4S||213 922 or 081 922|
|Sea Rescue||208 2221 or 081 129 6295|
|Namport Fire & Port Control||208 2221 or 208 2265|
|Namibia Defence Force||219 411 (Rooikop)|
|Tourism Info Centre||081 128 6713|
|Pharmacies||081 124 1405|
(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.
Get answers to the most common questions re Walvis Bay and municipal services.
The property owner is responsible for any leakages at water meters or water pipelines in his/her erf. Use a registered plumber to repair the leakage. In some cases you may qualify for a rebate or credit on your account due to the leakage.
Water meter readings are taken throughout the month. The owner of a property must ensure that the water meter is accessible. Customers can also send their own water meter readings via fax or the municipal website. When a water meter can not be accessed, an estimate reading is determined by comparing the water consumption trends of the previous months’ readings.
In a lease agreement the owner of the property is liable for the rates and taxes and sewage on property size. The tenant is billed for the water consumption, sewage purification and refuse services. If the tenant absconds or moves out without paying his/her municipal account, the owner is responsible for settling the outstanding municipal account.
To reconnect your water supply, the full account needs to be settled and a reconnection fee is payable. Contact your Customer Service officer for the necessary forms.
About Municipal Accounts