• Contact Us
  • Meter Readings
  • Emergency Numbers

You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

  • Customer Service
  • Public Relations
  • Townplanning
  • Waste and Environment
  • Library Service
  • Parks and Sports Facilities
  • Halls Rental
  • Resorts
  • Traffic Department
  • Business Registrations

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All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.

Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.

Type in the security code:

All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.

Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
posterDownload our Emergency Number

Poster. (A3 size in PDF format at 868kb)


Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.


The current Office Bearers

Council 2019-2020 Download here


Council Meetings are held on every last Tuesday of the month at 18:00, either at the Civic Centre Council Chambers or the Kuisebmond Council Chambers. Residents, members of the public and the media are welcome to attend these meetings. During these sessions decisions pertaining to land development, the municipal budget and staff matters, municipal bylaws and all other decisions that affect the future of Walvis Bay and its residents are voted on. Typical issues that are submitted for review include land rezoning, large scale developments, shebeen applications,

Members of the public are not allowed to  intervene or speak during these proceedings, but councillors, as representatives of local community constituencies, may request that a particular submission be refered back to MC for further discussions.

Election of Office Bearers
Office bearers are elected during Regional and Local Authority Elections, held every five years. These elections are based on the party-list system, where residents vote for the political party of their choice. The participating parties field and rank their candidates for office bearers during the election campaign. Parties designate their top candidates to represent the party on the municipal councils in proportion to their number of seats. The swearing-in of the new office bearers are presided and ratified by a magistrate.

To be a Municipal Councillor does not require any special qualifications, except being on the top 10 list of a political party (that as gained a seat on the council) as well the conviction, dedication and passion to bring about development and upliftment for the benefit of Walvis Bay and its residents.

The various councillor portfolios (Mayor, deputy mayor etc) are nominated and voted among the office bearers themselves annually. A councillor can therefore be elected as Mayor and may serve in that position for a number of years if he or she is re-elected.  These proceedings are carried out during a public council meeting.