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You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

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If required we will respond to your query within 24 hours.

Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.

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Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.


wbbdiazAccording to archaeological findings the coastline was home to small groups of Khoikhoi (Topnaars) and the Aoni for thousands of years. It was discovered by the western world in 1487 when the Portuguese navigator, Bartholomeu Dias anchored here while searching for a sea route to the East. He named the bay Golfo da Conceição.

Three centuries after Dias threw anchor in the bay, the next group of westerners exploited the area. With the abundance of plankton in the cold Benguella current the waters drew many whales, and from the 1780s, North American and European whalers used the bay as a hunting ground. Whaling activities continued well into the early 1900s. Soon the Europeans recognised the harbour’s strategic value in relation to the sea route around the Cape and vied for it. By 1670 the first European settlers came to live in the Walvis Bay area.

In January 1793 the Dutch flag was raised over the Bay, but their rule was short lived. After occupying the Cape, the British quickly seized control over the area, more for administrative convenience and safe passage of ships. Fearing the increased interest of the Germans in the country, Great Britain annexed the habour and settlement area on 12 March 1878.

Six years later Walvis Bay was transferred to the Cape Colony and in 1910 incorporated into the Union of South Africa.

In the meantime, Germany had established sovereignty over what was then known as German South West Africa and declared a dispute with Britain over the area’s boundaries. The dispute was settled in 1911 and Walvis Bay was allocated an area of 1 124km². When South African forces defeated the Germans in 1915, Walvis Bay was under martial law as part of South Africa. Following the Treaty of Versailles in 1919, the League of Nations assigned South Africa mandatory powers over South West Africa.

In 1922 the area was placed under the administration of the South West African Administration. This remained the status quo for more than 50 years. On 31 August 1977, the territory’s administration was once again transferred to the Cape Province in an apparent attempt to avoid losing Walvis Bay to a possibly hostile SWAPO-led government. The South African government re-imposed direct rule and reasserted its claim to sovereignty based on the original British annexation. The United Nations strongly condemned this move and its Resolution 435 of July 1978 called for the reintegration of Walvis Bay into Namibia.

Even when Namibia became independent on 21 March 1990, South Africa refused to relinquish control over the area. Only after increased international and local pressure, Walvis Bay and a string of off-shore islands were finally reintegrated into Namibia at midnight on 28 February 1994.