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  • Contact Us
  • Meter Readings
  • Emergency Numbers

You are more than welcome to send us any questions or suggestions through the form below. Specifying the subject wil help get your mail directly to the right department. You can also use this form to submit your monthly water meter readings.

  • Customer Service
  • Public Relations
  • Townplanning
  • Waste and Environment
  • Library Service
  • Parks and Sports Facilities
  • Halls Rental
  • Resorts
  • Traffic Department
  • Business Registrations

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All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.


Use the below to submit your water meter readings each month. Submitting your own meter readings helps to ensure that your municipal account's water consumption rate is calculated with greater accuracy. It also helps you determine if their are any leakages and to see how you can save on your water usage. It's good idea to follow a set start and end date each month. For example always take the reading on the 1st day of a month and the last day of the month. 1 January - 31 January.


Type in the security code:

All correspondence from this form is treated as confidential.
If required we will respond to your query within 24 hours.


Municipal Services (After hours)
Customer Service 081 124 0726
Credit Control 081 122 0850
Environmental Officer 081 124 3527
Media Liaison 081 124 8999
Parks & Cemeteries 081 149 8761
Plumber 081 122 0809
Public Health Services 081 124 1009
Resorts & Tourism 081 124 3537
Roads & Building Control 081 122 0809 or 081 129 9702
Solid Waste 081 129 9316 or 081 128 8316
Sport Facilities 081 124 0401
Sewerage 081 128 8324
Water Disruptions 081 128 8328
Erongo RED Services (After hours)
Electricity 081 129 3875
Other Emergency Services (After hours)
Ambulance 081 129 6280 / 0859555
ISOS 200 200 or 081 707
E-Med Rescue 081 924
Police 219 048 or 10111
NAMPOL Traffic 081 202 8391
Municipal Traffic 081 122 0821
Fire Brigade 081 122 0833 or 081 122 0888
G4S 213 922 or 081 922
Sea Rescue 208 2221 or 081 129 6295
Namport Fire & Port Control 208 2221 or 208 2265
Namibia Defence Force 219 411 (Rooikop)
Tourism Info Centre 081 128 6713
Pharmacies 081 124 1405

(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.





Quick Facts

Location Walvis Bay is situated between the Namib desert and Atlantic Ocean, on the west coast of the Republic of Namibia. The country is bordered by South Africa, Angola and Botswana, Zambia and Zimbabawe.
Latitude: 22.95°S
Longitude: 14.50°E
Population Walvis Bay 60 000, Namibia 1,83 million (2001 census)
Climate Walvis Bay – Arid with temperate weather 10 to 25 degrees Centigrade, rest of the country – arid, savana and sub-tropic
Languages Official language: English

Other major languages: Afrikaans, Oshiwambo, German, Herero, Khoekhoegowab, Damara-Nama, Lozi, Kwangali,Tswana, Portuguese, Spanish

Measures Metric system
Electric Current 220 volts AC 50Hz
Time Winter is GMT + 1 Hour (1st Sunday in April to 1st Sunday in September), while Summer is GMT + 2 Hours (September to April)
Currency Namibia Dollar (N$) / RSA Rand = 100 cents
Traffic Drive on the left hand side of the road. General speed limit of 120 km/h on open roads. Safety belts must be worn. Overseas visitors must be in possession of a valid international driver’s licence.
Principal Exports Diamonds, Minerals, Fish, Livestock & its by-products
Principal Imports Food & Beverages, Vehicles, Machinery
Main Export Destinations UK, South Africa, Spain, France, Switzerland
Main Import Origins South Africa, Germany, USA, France
Literacy 81,4%
Natural Resources Diamonds, Uranium, Cattle, Fish, Wildlife, Marine Resources