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Statement, 13 June 2023 – Change in appearance of tap water

Posted: 13 Jun 2023

Change in appearance of tap water
Residents are hereby informed that a pipe break occurred yesterday, 12 June 2023 in Neptune Street in the Narraville residential area. Due to the break some households in Neptune Street and nearby areas may have observed a visible change in the colour of tap water, during the cause of yesterday and possibly today.
We would like to assure residents that this issue has been handled with urgency. The water technical team has been attending to the matter since yesterday afternoon and the quality of the water in the affected area has since improved significantly.
We apologise for the inconvenience this may have caused.
Residents who may still be experiencing problems with the water are encouraged to report such occurrences to 0811220815 or 0811438820 immediately.