|Municipal Services (After hours)|
|Customer Service||081 124 0726|
|Credit Control||081 122 0850|
|Environmental Officer||081 124 3527|
|Media Liaison||081 124 8999|
|Parks & Cemeteries||081 149 8761|
|Plumber||081 122 0809|
|Public Health Services||081 124 1009|
|Resorts & Tourism||081 124 3537|
|Roads & Building Control||081 122 0809 or 081 129 9702|
|Solid Waste||081 129 9316 or 081 128 8316|
|Sport Facilities||081 124 0401|
|Sewerage||081 128 8324|
|Water Disruptions||081 128 8328|
|Erongo RED Services (After hours)|
|Electricity||081 129 3875|
|Other Emergency Services (After hours)|
|Ambulance||081 129 6280 / 0859555|
|ISOS||200 200 or 081 707|
|E-Med Rescue||081 924|
|Police||219 048 or 10111|
|NAMPOL Traffic||081 202 8391|
|Municipal Traffic||081 122 0821|
|Fire Brigade||081 122 0833 or 081 122 0888|
|G4S||213 922 or 081 922|
|Sea Rescue||208 2221 or 081 129 6295|
|Namport Fire & Port Control||208 2221 or 208 2265|
|Namibia Defence Force||219 411 (Rooikop)|
|Tourism Info Centre||081 128 6713|
|Pharmacies||081 124 1405|
(ABC Pharmacy at Welwitchia Hospital remains open until 20:00)
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Do not allow children to abuse these emergency numbers. A life may depend on the rapid response of these services.
The Municipality of Walvis Bay is categorised as a Class 1 Local Authority. This means that Walvis Bay is considered a city and therefore the local authority has much more autonomy and decision-making power over the development of Walvis Bay.
Office of the Mayor
Alderman Immanuel Wilfried is the current Mayor of Walvis Bay. The Mayor is the ceremonial head of the Council and represents all inhabitants of Walvis Bay in the political and social environment. The Office of the Mayor consists of municipal employees who fulfill a supportive role to the Mayor, ensuring that the daily routine of the Office of the Mayor functions effortlessly and renders a quality service. One of the initiatives of the Office of the Mayor is the Mayoral Relief Fund which seeks to raise funds in support of local charities tasked with caring for orphans and vulnerable children.
Office of the CEO
The Chief Executive Officer (Town Clerk) is the chief executive and accounting officer of the local authority. The CEO administers the affairs of the local authority and coordinates the activities of the municipality. The office also serves as the communication link between the Council, its Management Committee and the departments of the Municipality.
Services such as Public Relations, Customer Services and Internal Auditing also resort under the CEO’s office. Mr Muronga Haingura was been appointed by Council as CEO in November 2012.
The Department creates, implements and maintains sound financial policies. It establishes and maintains operational procedures and systems to ensure that finances of the municipality are run efficiently. One of the core functions is collection of revenue for municipal services rendered. The Department also renders financial advice to Council.
Community & Economic Development
The Department provides affordable housing and property solutions to those in need. Other tasks include providing a community support service with regards to senior citizens, the young, AIDS and other social requirements, while increasing and strengthening employment opportunities and business development in the town. Services include business development, traffic control, tourism promotion, fire fighting services, sport facilities and development, public libraries and the local museum.
Water, Waste & Environmental Management
The functional responsibilities of the Water, Waste and Environmental Management include the provision and maintenance of an acceptable site for all domestic, garden and sensitive waste as well as refuse removal services. The Department ensures a continuous functional sewerage purification works, and adherence to the principles of good environmental management. It provides a competent environmental health service, while ensuring a well maintained and effective bulk water supply and distribution network.
Human Resources & Corporate Services
The Department provides a client-oriented and cost effective support service in the specialised fields of corporate secretariat, human resources, legal advice, archives and building supervision. It also facilitates services to benefit of the external customers of the municipality, including government ministries, foreign embassies, regional councils, institutions of learning, corporate institutions, non-governmental institutions and the general public.
Erongo RED (PTY) Ltd.
Since June 2005, the responsibility of distributing electricity and maintaining the network in the Erongo region falls under the Erongo RED (PTY) LTD. Municipalities and town councils in the region are the shareholders of the company. However, in October 2010 the Walvis Bay Municipal Council reaffirmed an earlier decision (taken in 2007) to withdraw from Erongo RED. See reports elsewhere.
Read more about Erongo RED